Exchange, Refund, and Return Policy
At GKD.Edit, we are committed to ensuring a transparent and delightful shopping experience for our customers.
Cancellation & Modification
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Once an order is placed and payment is completed, it cannot be cancelled.
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Any request for modification can be accommodated only within 48 hours of placing the order.
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For modifications, contact us via WhatsApp or call us at +91 99878 28756 or email us at gkdedit@gmail.com with your order ID.
Exchange Policy
At GKD.Edit, each outfit is crafted with care, and we ensure high-quality standards. Exchanges will be considered only if:
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You receive the wrong size.
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You receive an incorrect outfit compared to what was ordered.
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You receive a defective or damaged outfit.
Additional Notes:
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Please take care when trying on garments. We cannot accept outfits for exchange if they have makeup stains or smell of perfume.
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No alterations will be provided on standard size outfits.
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Customized outfits are not eligible for exchange or return. However, size alterations for fitting issues can be made within 5 days of receiving the order.
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Products purchased during sale periods can only be exchanged if defective or damaged and must be in the standard size (non-customized outfits).
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While we strive to ensure our photos accurately represent the colors of our products, actual colors may slightly vary due to photographic lighting, monitor settings, and other factors.
In the unlikely event that you receive incorrect or defective merchandise (style, size, color, quantity, or functionality issues), please contact us within 24 hours. Reach out via WhatsApp at +91 99878 28756 or email us at gkdedit@gmail.com with your order ID.
For exchanges and returns confirmed via WhatsApp or email, our delivery representative will arrange to pick up the outfit. Please ensure the items are kept in their original packaging with tags and other components intact for pickup.
If we are unable to send a representative to your address due to an inaccessible pin code, you may need to send the package yourself. We will reimburse the charges upon receiving the original courier invoice via WhatsApp at +91 99878 28756 or by email at gkdedit@gmail.com with your order ID.
Refunds & Returns
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Refunds will be issued only as store credit and will be valid for one year from the date of purchase. Refunds & Returns are applicable only for damaged or incorrect outfits.
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The authorization to approve a refund & return is at GKD.Edit’s discretion. Once our team receives and approves the damaged or incorrect product, we will ship the exchange product. If you prefer not to exchange the item, you will be provided with store credit for the full amount paid, valid for one year from the date of purchase.
For any further queries or questions, contact us via call or WhatsApp at +91 99878 28756 or email us at gkdedit@gmail.com with your order ID.